Refund policy
We strive to provide an amazing shopping experience and superior customer service. If for any reason you are not completely satisfied with your order, we gladly offer free returns and exchanges in the U.S. within 30 days from the original date of shipment, subject to the following terms and limitations.
You can exchange an item for another item, or return it for store credit or a refund. Any items acquired with Member Credit or store credit can only be exchanged or returned for Member Credit or store credit, as applicable, and will not be eligible for a refund to a debit or credit card. Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns (please refer to promotion disclaimers for the terms of each offer). “Final sale” items are not eligible for returns or exchanges. Any item to be returned or exchanged must be in new, unused and resalable condition with all original tags attached. Any return or exchange should be sent back in the original, undamaged box and packaging, plus any accessories or extras that may have been included with the shipment.
SHIPPING YOUR RETURNS/EXCHANGES
Returns and exchange are easy! To make a return or exchange, please follow these steps:
- Please email us at audacityintimates@gmail.com and we will email you a return shipping label and help you with any other questions you have regarding your return.
- Prepare your package using the original, undamaged box and packaging.
- Attach the return shipping label to your shipment.
- Ship your package at any USPS locations.